Tickets & Accessibility
Tickets
HOW TO BUY
Book your tickets online or head along to our Festival Box Office.
Online
The full listing of Horizon Festival 2021 events can be found in the What’s On section of this website. Visit the event pages to purchase tickets or register for free events.
Box Office
During the Festival, you can purchase tickets in person at our Box Office located next to the Wonderland Spiegeltent, Cotton Tree Park.
TERMS + CONDITIONS
Tickets are sold through our ticketing partner, Eventfinda, in line with their Ticket Purchase Terms & Conditions. We also have additional COVID-19 Terms and Conditions, as detailed below:
COVID-19 Terms & Conditions
Eventfinda will provide a refund or exchange, where you advise before the event that you or any other members of your booking party:
A) are required to isolate or quarantine under laws aimed at reducing the spread of COVID-19 (and the event falls within the isolation/quarantine period)
B) are diagnosed as having COVID-19;
C) exhibit symptoms of COVID-19 (e.g. fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell)
D) have been in close contact with anyone displaying COVID Symptoms; or
E) have been tested for COVID-19 and are awaiting the results (and the event falls within the period of awaiting test results).
If you have purchased a ticket for an event directly with The Events Centre, Sunshine Coast Libraries, Caloundra Regional Gallery or The Shed at Banana Bender Pub and have symptoms of COVID-19 or meet any of the conditions above, please contact the venue directly for further assistance.
In the event that Horizon Festival cancels or postpones an event, ticket holders will be entitled to a full refund.
Accessibility
We welcome all audiences to Horizon Festival and strive to make every event as accessible as possible.
ACCESSIBLE EVENTS
Finding and Booking Accessible Events
The accessibility symbols below feature in the printed Horizon Festival program and on event web pages. Some accessibility options may only relate to a selection of performances on specific dates, as listed on the event web page.
Booking Tickets
Bookings for patrons with individual needs can be made directly with Horizon Festival over the phone or via email. Please contact us during business hours via:
Email: horizon@sunshinecoast.qld.gov.au
Phone: (07) 5420 8008
Companion Cards
Horizon Festival will provide a complimentary ticket to Companion Card holders to any paid ticketed events. To book a complimentary companion ticket, please contact us via email or phone using the details above, making sure you have your Companion Card details handy.
ACCESSABILITY KEY
Wheelchair Access
This venue/location is wheelchair accessible. To reserve a Wheelchair accessible space at this event, please contact us via horizon@sunshinecoast.qld.gov.au or (07) 54208008. If this symbol is not displayed, access may be limited however we will endeavour to accommodate your needs. Please contact us if you would like to discuss your requirements further.
Auslan Interpreted
Selected sessions of this event will include Auslan Interpretation. To book tickets with clear sightlines to Auslan interpreters, please contact us via horizon@sunshinecoast.qld.gov.au or (07) 54208008.
